At J & E’s request, Dun and Bradstreet conducted a past performance evaluation on our company. In keeping with its standard practices, Dun and Bradstreet contacted customers by phone using a list of 20 customer points of contact. The customers who participated in the survey were asked to rate our performance in seven critical areas on a scale of 1 (exceeds expectations) to 5 (below expectations). The table below shows our overall average score and the average score received for each of the seven factors rated. We are proud that to have received our highest rating – a near-perfect score – for the attitude of our employees.