CHANGE CAN BE A STEPPING STONE INSTEAD OF A STUMBLING BLOCK
Feeling
Overextended? Here's How to Survive 'Survivor Shock'
By Mark Gorkin
In this era of downsizing, in which everything from the size of your workforce
to the annual budget comes under the ax, programs and agencies are straining
to meet the expanding needs of clients, members and the community. Diminished
human and financial resources often mean that overextended staff is left behind
to pick up the emotional pieces and unfinished projects. Turbulent transitions
can easily induce a state of "survivor shock."
Are you or is your organization heroically still trying to be all things to
all people? Or has your personal or group battle cry become, "Do your
eight and hit the gate, nine-to-five and stay alive?" Consider these
questions to assess your potential for exhaustion, apathy, cynicism or callousness
in these lean and mean times.
Are you:
Servicing a greater number of people or projects than ever before?
Grappling with an ever expanding or changing base-of-data, policies or procedures?
Feeling like a slave to deadlines, or frustrated from an apparent lack of time?
Beware. The challenge in coping with stress is both to go with the flow and
know when to say "no" to taking on too much work. And believe it
or not, there are some simple things you can do to survive, if not thrive,
in these turbulent times.
PSYCHOLOGICAL HARDINESS
In the early `80s, as AT&T went through its much-publicized break-up,
a group of psychologists studied a number of the company's executives.
The
researchers discovered that certain executives were susceptible to physical
and emotional illness or disruption, while other execs demonstrated "psychological
hardiness." Despite the transitional trauma, these hardy souls displayed
what I call the "4Cs" of masterful coping, which are crucial to
survival in any professional field:
Commitment. While invested in the company's reorganization, the hardy
executives were also committed to and nurtured by family, friends, religious
practice, recreation and hobbies. As I like to say: Fireproof your life with
variety.
Control. The psychologically hardy had a realistic and less rigid need
for control; they were able to let go temporarily of turf and status to reassess
shifting organizational players, and overt and covert rules and boundaries.
Not only did these hardy executives create a valuable vantage point for surveying
to overall changes, but their patience and flexibility were eventually rewarded
with solid positions.
Change. Flexible and visionary executives did not harbor false hopes
or illusions about the future. They quickly grieved their sense of loss and
were ready to explore the unknown. This allowed them to see change as a stepping
stone, not a stumbling block.
Conditioning. Finally, the most psychologically hardy individuals engaged
in regular physical exercise, which enhances mental sharpness and endurance
as well as releases hormones called endorphins, the body's natural pain killers
and mood relaxers.
NATURAL
SPEED
Everyone knows the dangers of overwork and job burnout, but sometimes
it seems unavoidable in our fast-paced, limited-budget work world. It is important
to remember that stress can be managed and brought under control. The following
steps and strategies not only will help you cope in times of transition, but
will provide ongoing fuel for expanding your energy and confidence. Try this
formula for natural SPEED: Sleep, Priorities, Empathy, Exercise, and Diet.
Sleep. Don't be cheap with your need for sleep. It's nature's way to
ebb and flow. Burning the candle at both ends working hard and partying hard,
while hardly relaxing will definitely invite an energy meltdown.
Priorities. Do you try to do it all perfectly? Sounds like you're driven
not by goals and objectives, but by egoals. Use feedback from patrons,
members, and colleagues to distinguish what's urgent and important. Only urgent
things must get done NOW.
Empathy. Time and task-driven organizations often overlook the potential
for staff meetings for emotional sharing and team rejuvenation, especially
in times of loss and transition. During these meetings, ask for what you need.
Give up the John Wayne or Rambo style of stress management. Strong, silent
types get a lot more ulcers than Oscars!
Exercise. Twenty to thirty minutes of aerobic exercise such as brisk
walking, jogging, swimming, dancing, or biking three to four times a week
does good things for your physical health as well as improves your mental
state. In times of transition at work, exercise helps you feel grounded when
everything's up in the air; there's a beginning and end point to the routine,
which provides a tangible sense of accomplishment and control.
Diet. When your organization is being downsized, it's easy for stressed
employees to go up a waist or dress size. Clearly, physical exercise is not
the panacea for a nightly run to the pizzeria. Not only does a diet high in
fat and cholesterol clog your arteries, but excess fats and simple sugars
dull the mind. So, if you are using fats and simple carbohydrates to eat and
numb your stress away, reconsider.
In these transitional times, being a survivor is not enough, cultivate your
energy, integrity and capacity for limit setting and empathy. Give to your
organization while not forgetting to give to yourself the dynamic balance
for a masterful life.
Mark
Gorkin, the "Stress Doc," is a national trainer, consultant, and
speaker on stress, conflict resolution, team building, humor and creative
problem solving.
This article was first published in the Cultural
Alliance of Greater Washington's newsletter, "Arts Washington."
For more information on this topic or to schedule an appointment, contact the Civilian Employee Assistance Program Counseling and Referral Service (CEAP C/RS) on (202) 433-0087 or outside the local dialing area you may use 1-800-995-9791.
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